Your privacy is very important to us. Please read below to learn more about your Information, how we collect and use it, the controls we give you, and the measures we take to keep it safe.
Every effort is made to keep our Services running smoothly. However, F5WC takes no responsibility for, and will not be liable for the Services being temporarily unavailable due to technical issues beyond our control.
Information we collect
F5WC collects Information about you, including Information that directly or indirectly identifies you, if you or other members choose to share it with F5WC (collectively, the “Information”). We also collect Information about how you use our Services.
Information posted on behalf of other Users
Cookies, pixels and tracking data
|Technical Cookies||These are Cookies that are required for the operation of our Services. They include, for example, Cookies that enable you to log into secure areas of our Services, use a shopping cart or make online payments|
|Analytical Cookies||They allow us to recognise and count the number of visitors and to see how visitors move around our Services when they are using F5WC. This helps us to improve the way our Services works, for example, by ensuring that Users are finding what they are looking for easily|
|Functionality Cookies||These are used to recognise you when you return to our Services. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).|
|Targeting Cookies||These Cookies record your visit to our Services, the pages you have visited and the links you have followed. We will use this Information to make our Services and the advertising displayed on it more relevant to your interests. We may also share this Information with third parties for this purpose|
Third party Information
How we use Information
We use the Information we collect for the following purposes.
Provide and maintain the Services
Improve, personalise and develop the Services
Communicate with you
Promote safety and security
How Information is shared
We do not share your personal Information except in the limited circumstances described below.
We may share your Information with third parties who provide services to F5WC such as customer support, information technology, payments, sales, marketing, data analysis, research, and surveys. These service providers will only have access to the Information necessary to perform these limited functions on our behalf and are required to protect and secure your Information. We may also engage service providers to collect Information about your use of our Services over time on our behalf so that we or they may promote F5WC or display information that may be relevant to your interests on our Services or other websites or services.
Publicly available Information
Subject to your account settings, your Information and content may be publicly accessible. We cannot and will not be responsible for what third parties do with any personal Information or other Information that you choose to make publicly available. As such, we advise that you exercise great care in determining what Information you choose to make publicly available through the Services. You may also authorize us to share your Information with others, for example, with Third-Party Accounts such as Facebook and Twitter
Affiliates and acquirers of our business or assets
We may preserve and share your Information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is reasonably necessary to comply with the law, including responses to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your Information if we determine that disclosure is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms & Conditions or fraud or abuse of F5WC or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.
Managing your personal Information
If you are habitually located in the European Union, you have the right to access, download, rectify or erase your Information, as well as the right to restrict and object to certain processing of your Information. While some of these rights apply generally, certain rights apply only in certain limited circumstances.
Retention of Information
We keep your account Information, like your name, email address, password and age for as long as your account is in existence because we need it to operate your account. We keep other Information, like your match, team, competition and event data, until you delete the Information or your account since we use this data to provide you and other users with schedules, results, statistics and other aspects of the Services. Following your deletion of your account, it may take up to 30 days to fully delete your personal Information and system logs from our systems. We may retain Information from deleted accounts for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms & Conditions and take other actions permitted by law.
Our policies for children
F5WC may contact you to prove your actual age and, if applicable, prove that you have the appropriate parental and/or legal guardian’s consent. In this case you will have to provide us with a copy of your identification card or other official document containing your personal data, as well as any other documentation that may be necessary, in case you do not do so, F5WC may deactivate and cancel your profile, either temporarily or definitely.
We do not knowingly collect personal Information from children under the age of 16 without explicit parental consent; however if your child is registered with a national, state or local sport governing body, club, team, competition, event or other institution (collectively, the “Organisation”), such Organisation may provide us with the Information. The Organisation is solely responsible for obtaining and proving parental and/or legal guardian’s consent for sharing and publishing Information of children under the age of 16. If we learn that we have collected the personal Information of a child under the age of 16 without parental consent, we will take steps to delete the Information as soon as possible. Parents who believe that their child or other users have submitted personal Information to us and would like to have it deleted may contact us at email@example.com.
Our international operations and Information transfers
How we protect Information
Data security is of great importance to F5WC and to protect your Information we take several measures to safeguard the collection, transmission and storage of the data we collect. The Services use industry standard Secure Sockets Layer (SSL) and Transport Layer Security (TLS) technology to allow for the encryption of personal and financial Information. Although we strive to employ reasonable protections for your Information that are appropriate to its sensitivity, we do not guarantee or warrant the security of the Information you share with us and we are not responsible for the theft, destruction, loss or inadvertent disclosure of your Information or content. No system is 100% secure. Transmitting personal Information is done at your own risk.
To help ensure that these measures are effective in preventing unauthorized access to your private Information, you should be aware of the security features available to you through your browser. You should use a security-enabled browser to submit your payment Information and other personal Information at the Services. If password access is required for certain parts of our Services, you are responsible for keeping this password confidential.
Last update: 9 March 2019